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A Store for your Phonebook!
Now rest easy knowing all contacts will be safe even if something happens to your mobile! Our Mobile Backup service allows you to easily store your phonebook information from your handset to a backup server, so they can be retrieved anytime if something happens to your phone.
How do I use the Mobile Backup to store my contacts?
If you have a GPRS/EDGE enabled handset, you can download the Java application to your handset:
  1. Simply type ‘Backup’ & send an SMS to 6000
  2. The return text will contain a wap link http://bd.airtel.com/.
  3. You will be asked to change/select APN to ‘Airtel WAP’ (if it is not set so already)
  4. You will be diverted to a WAP page. Follow the simple instructions to download & save the Java application in your handset
  5. After the application has been successfully installed, you will be able to back-up all your information such as contacts, events & tasks, notes, calendar, pictures, video clips etc.
If you do not have a GPRS/EDGE enabled handset, you can save your contacts by sending SMS to a short code – 6000. Key Words to follow when using the SMS based service:
PurposeKeyword
For SubscriptionType ‘reg’
For Un-subscriptionType ‘unsub’
For HelpType ‘help’
For Un-subscription ConfirmationType ‘Yes’
To add contactType: AddName1MSISDN,Name2 MSISDN,…
To get specific contact as V-cardType: GetName1Name2 Name3…
To get all contacts as V-cardType “Res”
To delete a contactType: DelName1Name2 Name3…
What are the charges for using this service?
Monthly Rental Charge
PostpaidPrepaid
BDT 20.00/ monthBDT 10.00/ fortnight
Renewal Charges
PostpaidPrepaid
BDT 20.00/ monthBDT 10.00/ fortnight
Regular Activity Charges
PurposeCharges
Subscription via SMSBDT 2.00
For HelpBDT 2.00
To unsubscribe via SMSBDT 2.00
To add contactFree
To get specific contact as V-cardFree
To get all contacts as V-cardFree
To delete a contactFree
Note: 15 % VAT is applicable on charges above.
How do I backup & retrieve data?
If you are a GPRS/EDGE user:
Open the java application and:
  1. Click on ‘Backup’ for saving data on the backup server.
  2. Click on ‘Retrieve’ to retrieve data from the backup server
You can also log onto our e-portal to view the backed-up information
If you are using the SMS based solution:
You can add contact by sending SMS. Please note that adding contacts through SMS is free of cost. Similarly, retrieval is also free of cost, be it specific contact or all contacts.
FAQ
What is Mobile Backup?
Mobile Backup is a service that safeguards all data of your mobile phone including Contacts, Calendar, SMS, Photos, Videos, Music, Calendar, and Tasks depends on your handset. The Mobile Backup service copies/updates your mobile phone’s data in a secure manner to secure Mobile Backup system, and also enables you to restore the saved data on your phone (New/Existing) whenever you change your phone or in case you lose the data accidentally.
What are the features available on Mobile Backup service?
Mobile Backup service enables you to:
  • Easily & quickly backup all your mobile data
  • View, manage and edit all your data through secure internet website
  • Copy/Restore all your saved/backed-up data to your phone (New or Existing)
What kind of data that can be saved using Mobile Backup service?
You can save the following data depending on your phone model:
  • Contacts List
  • Photos
  • Videos
  • Music
  • Events & Tasks
  • Calendar
  • SMS
Can I use any handset to save/backup my data?
Yes, if your phone is in Mobile Backup support lists you can use it for save/backup the data.
How do I know that my phone is supported or not?
You can log in to e-portal after going to Airtel Bangladesh website. Then go to mobile backup link. There will be list of handsets for which different items (contacts, event, note, calendar etc.) are supported.
I was advised to change the APN & I correctly selected ‘Airtel WAP’. However, when I go to the WAP link, it still tells me to do the same thing?
Please clear cache memory of your phone.
Can the Mobile Backup application be downloaded to all EDGE/ GPRS phones?
No, the application is not supported in all GPRS/EDGE handsets. In order to view which phones are currently supported, please go to Airtel Bangladesh web-site, login to e-portal and click on mobile backup.
What will happen to my Mobile-backup service password if I have changed my password in e-portal? Your mobile backup service password will change as per new e-portal password the next time you enter in mobile backup service.
Once I have installed the Mobile Backup Service, I am facing problems using other Java-based service like Opera Mini and others. Please suggest.
While you have downloaded the Mobile Backup service, you have selected as your APN & Java Setting for the “Airtel WAP” profile, for which the other Java services are not working.
Once you have downloaded & installed the Mobile Backup Java file in your handset, you do not need to keep the selected APN & Java Settings as “Airtel WAP”. You can change the APN & Java Setting to “Airtel internet” which will enable you to use all the Java Applications.
I do not have Airtel WAP Settings in my mobile Handset. How do I get the settings?
Please click on the following options in your Airtel Menu Airtel Menu > My Stuff > Multimedia Setting > Reset Settings
Over SMS, you will receive the setting for “Airtel Internet, Airtel WAP & Airtel MMS” which you need to save.
Can I backup data from my memory card?
Yes! You can backup your data from memory card like photos/ pictures and video clips. You do not need to do anything additional for this- the application will fetch data your memory card automatically.
How can I check what are the information that has been backed up?
Go to http://bd.airtel.com and log on to our e-portal. Go to the “Mobile Backup” option to view all your backed-up data.

1 comments:

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